When it comes to new digital initiatives, John is there to provide assistance and guidance.
In an era of quick-in, quick-out grocery trips and contactless payments, our Scan & Go ambassador John Lee is always ready to guide customers to shop easy and pay fast.
This endearing 63-year-old gentleman finds joy in meeting people from all walks of life. John especially admires the tenacity of our older customers, who can be surprisingly tech-savvy and willing to embrace new digital initiatives. For those who aren’t as adept with tech, John’s mantra is to “never give up”. And with patience and reassurance, he’s managed to help get many elderly customers using Scan & Go proficiently, one of whom he even recalls is 80 years old!