Staff was diagnosed with COVID -19; store closed for deep cleaning while all employees in close contact with staff have been informed to stay at home

Singapore, 1 April 2020 – NTUC FairPrice (FairPrice) today announced that one of its employees at the FairPrice Finest outlet at Bedok Mall [311 New Upper Changi Road, #B2-60, S(467360)] was diagnosed with Covid-19 last evening (31 March 2020).

In accordance with Ministry of Health’s guidelines, the staff has since been quarantined and is being monitored by medical personnel while all staff who work in that store have been put on leave of absence. The affected staff works in the backend replenishing stock and has minimal contact with customers. The employee was last at work on 25 March 2020, was on leave on 26 March 2020 and visited the doctor on 27 March 2020 for a fever. The employee has since been on medical leave. FairPrice is extending all the necessary assistance to the affected staff and the employee’s family during this time.

The store will be closed for three days, for deep cleaning procedures, in line with the National Environment Agency’s guidelines to disinfect the premises and will re-open on Saturday, 4 April 2020.

Customers may visit the nearest store in the vicinity located at Blk 212 Bedok North Street 1, #01-147, S(460212).

FairPrice is monitoring the situation closely and is working with authorities to assist them with contact tracing and ensure all stores are safe for customers and staff.

The co-operative apologises for any inconvenience caused and would like to assure the community that it is sparing no effort to protect its staff and customers so that they can continue to work and shop in a safe and healthy environment.

Precautionary Measures to Enhance Safety at Stores

Since the onset of COVID-19, FairPrice has put in place stringent precautionary measures to maintain a safe and clean environment for its shoppers and staff in accordance with MOH’s guidelines.

These measures include stepping up cleaning regimes, especially for high touch surfaces like railings, trolleys, baskets, checkout counters every four hours. All staff and suppliers will also have their temperature taken at least twice a day and hand sanitisers have been made available for customers to use.

Customers are also encouraged to maintain safe distancing. Floor markings at checkout queues, in-store posters and announcements have been put in place to remind customers to do so.

For more information, please visit FairPrice’s Facebook page (www.facebook.com/thatsmyfairprice) or contact its customer service team at 6552 2722 or via email at general.feedback@fairprice.com.sg.

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