30. Take. Scan. Go – It’s That Easy

Photo: With Scan & Go, consumers can shop, scan and pay without having to wait in line or interact with cashiers. Source: OuterEdit

Whether it’s for communication, transport or payment, mobile phones seem to be the only thing we need when we head out.

FairPrice app’s Scan & Go harnesses this convenience to make life easier. Launched in 2019, it allows consumers to shop, scan and pay without having to wait in line or interact with cashiers. This hassle-free process not only gives shoppers a better in-store experience, but also boosts staff productivity.

Just launch the application at any of the 18 stores with Scan & Go and check in via the store’s QR code or by using GPS. Then scan each item with the app, which also offers the latest on deals and promotions.

At the end of the visit, shoppers simply pay in-app and scan their e-receipt at the Scan & Go kiosks to verify their purchases.

Scan & Go evolved from SCAN2GO, a handheld device introduced in 2014. The first of its kind in Singapore, it enabled consumers to scan and pack their own items as they shopped. But it still required a scanning device, and payment had to be made at the self-checkout counter.

Whatever technology brings next, you can be sure that FairPrice will scan the horizon to further improve the experience for its customers.

Since its humble beginnings in a corner of Toa Payoh, NTUC FairPrice has become the quintessential Singaporean supermarket. The leap from a single store to a grocery giant is a tale of retail reinvention – a half-century journey that saw the cooperative confront crises and challenges, revamps and even robbers.

As it expanded and evolved, FairPrice never wavered from its core mission: to moderate the cost of living for consumers. It Takes a Great Deal - A Catalogue of FairPrice Group Stories encapsulates the birth of the consumer cooperative in 1973 and its transformation into a $4 billion food enterprise that is now called FairPrice Group.

Through 50 remarkable stories, we celebrate the people, products and places that mark significant milestones for the food retailer over the last five decades, charting its growth and successes in the past, present and into the future.